CRISIS COMMUNICATION

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In early 2018, the bank was the subject of a protest and threatened boycott by a well-known Chicago advocate and community leader. I led the communications efforts – internally and externally; serving as company spokesperson and liaison between media and company, and led company strategy to mediate and resolve to avoid repetitional harm. After several on-site protests, I’m happy to say that we were able to work towards solutions acceptable to all.

CBS Chicago: Activists Boycott Auburn-Gresham Fifth-Third Bank Over Security Systems ONLINE STORY LINK

NBC Chicago: Fifth Third Bank Security in Auburn Gresham Has Some Feeling ‘Targeted’. <a href="http://ONLINE STORY LINK “>ONLINE STORY LINK.

Chicago Sun Times: SNEED EXCLUSIVE: Priest protests bank’s ‘discriminatory’ double doors. ONLINE STORY LINK

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